Total Amount Due

The total amount owing by your due date. This amount includes the Current Billing Period Charges, as well as any unpaid amounts from previous billing periods.

Total Current Charges

The charges for the current bill period.

Due Date

To avoid interest charges, Halton Hills Hydro must receive your payment on or before the due date on your bill. It is important to allow sufficient time for your payment to be received and processed, by taking into account the time required for payment to be transferred from your financial institution or to be delivered by mail.

Bill Date

The date when your bill was generated.

Consumption History Graphs

This graph displays 14 billing periods of electricity and/or water consumption information to help you track and manage seasonal trends. On printed bills, these graphs appear on the back of the bill.

Consumption History

This area shows your Consumption Period (start and end date), number of days in the billing period, units of measure, meter numbers(s), billing multiplier, current and previous readings, amount of usage registered on the meter, and your average usage per day.

Water & Waste Charges

Halton Hills Hydro acts as a billing agent for Water and Waste Water on behalf of the Region of Halton. Their charges appear in this section.

8% Provincial Rebate

Since January 1, 2017 residential customers, farms and small businesses are eligible for a rebate equal to the provincial portion of the Harmonized Sales tax (HST). This represents an 8% savings.

HST

Charges on the bill are subject to the Harmonized Sales Tax (HST).

Regulatory Charges

Regulatory charges are the costs of administering the wholesale electricity system and maintaining the reliability of the provincial grid and include the costs associated with funding Ministry of Energy conservation and renewable energy programs.

Delivery

These are the costs of delivering electricity from generating stations across the Province to Halton Hills Hydro and then to your home or business. This includes the costs to build and maintain the transmission and distribution lines, towers and poles and operate provincial and local electricity systems. A portion of these charges are fixed and do not change from month to month. The rest are variable and increase or decrease depending on the amount of electricity that you use. The delivery charge also includes costs relating to electricity lost through distributing electricity to your home or business. When electricity is delivered over a power line, it is normal for a small amount of power to be consumed or lost as heat. Equipment, such as wires and transformers, consumes power before it gets to your home or business. Halton Hills Hydro collects this money and pays this amount directly to our suppliers.

On-Peak

The On-Peak period is in effect when the demand for electricity is highest. On-Peak prices are in effect 7am-11am and 5pm-7pm in Winter and 11am-5pm in Summer.

Mid-Peak

The Mid-Peak period is in effect when the demand for electricity is moderate. The Mid-Peak prices are in effect 7-11am and 5-7pm in Summer and 11am-5pm in Winter.

Off-Peak

The Off-Peak period is in effect when the demand for electricity is lowest. Prices are lowest between 7pm and 7am, weekends, and on holidays.

Electricity Charges

This is the cost of electricity supplied to you during a billing period. If you purchase your electricity through an energy retailer, their charge will appear here.

Messages About Your Bill

Important industry news and announcements from Halton Hills Hydro

Account Summary

Summary of account activity since last bill including previous balance, payments and due date. If you are an equal payment plan customer, your payment amount and account balance information will display here. Any past due amounts are due immediately.

Account Number

Your unique Halton Hills Hydro 18 digit account number. It is this number that you should reference for billing inquiries, making payments, or setting up payments online.

Service Information

The customer name on the account and location where the electricity and/or water service is located.