March 6, 2020
There are a number of scams actively targeting electricity customers in our area.
The scams we are currently aware of in our area are:
Save on Energy Scam
The caller claims to be from Save on Energy and asks for detailed information about utility bills to save the customer money. Save on Energy does not call homeowners to solicit participation in its programs.
The scammer threatens to disconnect electricity unless payment is received within 45 minutes and asks to be called back at 1-888-633-5494 x211 – ask for Jay
Similar to the scam above, the scammer is asking for payment through a money wire transfer or pre-paid credit cards. In some instances the caller has asked for the payment to be dropped off at an unusual location such as a gas station.
In this scenario, callers claim that the customer is eligible for some sort of rebate and they are asked to provide personal or financial information to be eligible.
What to do about Scams
If you receive a suspicious call, hang up immediately. Do not provide any personal or financial information.
If you are unsure of the status of your account, call our office at 519-853-3701.
If you receive a fraudulent phone call or text, you can report the scam to the police or to the Canadian Anti-Fraud Centre at 1-888-495-8501 or email@example.com.